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Disclaimer and Policies

Cancellation/Refund/Substitution Policy

New York Institute of Credit adheres to a strict cancellation/refund policy. You must cancel your registration one week prior to the event to receive a refund unless otherwise specified. To cancel your registration, email NYIC’s administration at nyic@instituteofcredit.org and include your name and date of event that you are canceling. After that period NO REFUNDS OR CREDIT FOR FUTURE RECEPTIONS will be given. However, substitutions are welcome. To send a substitute in your place, simply email the following information 2 days prior to the event by 5:00pm, EST to our office at nyic@instituteofcredit.org; name, firm, address, telephone number and email address and industry.

Non-Discrimination Policy

New York Institute of Credit (NYIC) does not discriminate due to race, color, creed, religion, sexual orientation, gender, national origin, ethnicity, citizenship status, veteran or military status, age, disability, or any other legally protected basis.

Complaint Resolution Policy

Should an NYIC member or attendee need to resolve any issues encountered while participating during a program or for more information regarding administrative policies such as complaints, please contact the Administrative Offices at NYIC at 917-338-7000.

Website Disclaimer

Links from NY Institute of Credit’s (NYIC) website are provided for convenience and information and NYIC assumes no responsibility for their content. NYIC's website will not link to any website where a link would violate NYIC’s status as a 501 (c) (3) non-profit corporation.

Virtual Platform Disclaimer

NYIC uses its best efforts to provide a virtual event technology that all individuals can access and use with ease. We expect registrants to test their systems in advance and lean on our events team or the platform customer service for troubleshooting support before or during the event. In the event that you are not able to access the platform after the event has commenced, you will not be provided with a refund of your registration fee.

Email Preferences

As a registered participant of an event, you will be added to the NYIC distribution list. If you no longer wish to receive notifications from NYIC, please send an email to nyic@instituteofcredit.org with UNSUBSCRIBE in the subject line. Please note, if you unsubscribe, you will continue to only receive notifications regarding events you have registered for.

Implied Media Consent

NYIC event registration implies consent that any pictures or video taken during the event can be used for event coverage and promotional purposes. NYIC is able to use your likeness without remuneration. News media may be present at this event; unless indicated otherwise, all remarks at the event are on the record.

CPE Record Retention Policy

The New York Institute of Credit will retain the required materials for a minimum of five years as specified by the current Statement of Standards of Continuing Professional Education (CPE) Programs. Responsibility for ensuring the compliance with the record retention provisions will reside within the NYIC's Administrative offices and the NYIC Administrative Assistant will collect all relevant program materials and will electronically archive them for the appropriate period. To fulfill this requirement items to be retained include (but not limited to):

  • Records of participation
  • Date and location of the presentation(s)
  • Instructor(s) name(s) and credentials
  • Number of CPE credits earned by participants
  • Results of program evaluations

In addition, information to be retained by NYIC includes copies of program materials, evidence that the program materials were developed and reviewed by qualified parties, and a record of how CPE credits were determined.

Course Update Policy

The New York Institute of Credit maintains a current and updated website, which includes programming detail, membership information and other organizational content. Course or program date changes will be reflected online no later than 48 business hours upon receipt of those changes. These changes will also be conveyed to current attendees and will be reflected in future marketing to ensure all audiences are aware of those changes.